Return and Refund Policy
Thank you for choosing Skillsoe for your digital needs. This policy outlines our terms and conditions regarding refunds for digital products. Your purchase with Skillsoe signifies your agreement with these terms.
- Scope: This policy applies to all digital products obtained from Skillsoe.
- No Refunds: All sales of digital products from Skillsoe are final and non-refundable. Once the digital product is purchased and downloaded, no refunds or exchanges can be provided.
- Product Descriptions: We make every effort to accurately describe our digital products, providing detailed information, specifications, and images. Please carefully review the product description before making a purchase. For any questions, contact our customer support before purchasing.
- Technical Support: Skillsoe offers excellent customer support for technical issues related to our digital products. For assistance with technical difficulties, contact our customer support team for resolution.
- Intellectual Property: All intellectual property rights, including copyrights and trademarks, associated with our digital products are retained by Skillsoe. Purchasing a digital product does not grant the right to resell, distribute, or modify the product for commercial purposes without written consent from Skillsoe.
- Unauthorized Use: Any unauthorized use, sharing, or distribution of our digital products is strictly prohibited. It is your responsibility to protect the product from unauthorized access or use. In case of unauthorized use, Skillsoe reserves the right to take legal action to protect its intellectual property.
- Exceptions: In exceptional cases, such as a proven defect rendering the digital product unusable, Skillsoe may, at its discretion, consider issuing a refund or providing a replacement. Such cases will be handled on a case-by-case basis with a thorough investigation by our customer support team.
- Changes to the Policy: Skillsoe reserves the right to modify or update this refund policy at any time without prior notice. The updated policy is effective immediately upon posting on our website. It is your responsibility to periodically review the policy for changes.
By purchasing our digital products, you acknowledge that you have read, understood, and agreed to this No Refund Policy for Digital Products.
For any questions or concerns, please contact our customer support team at contact@skillsoe.com
Thank you for your understanding and cooperation.
Skillsoe